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Shipping

Free Shipping generally takes 2-6 business days. Express Shipping will take 1-3 business days.

All orders will be dispatched same/next business day.

Standard shipping is free Australia wide. Express Shipping is $12. International shipping is a flat rate of $22.

For orders that are less than 8 items, orders will be sent with Australia Post and classified as a large letter which will be delivered to your letter box and does not require signature. Items sent via courier will be sent with Australia Post or Fastway and will require signature on delivery.

Yes, we ship to Australian Po Boxes.

Yes, pick up is available between 8am - 2pm Mon - Fri at our store located at 1840 Mount Gravatt-Capalaba Road, CHANDLER QLD 4155.

Garage Remotes

Yes, all existing/original remotes will work.

The remote that you will receive is being pointed to by arrows if it is a compatible remote or pictured on its own if it is a genuine remote.

A compatible remote is an aftermarket remote not produced by the same manufacturer as the original but will be compatible with your motor.

The additional buttons are used to be programmed to other doors as some homes may have a gate and multiple garage doors.

To ensure compatible, make sure your original remote is pictured in the main image and your motor make and model is mentioned in the compatibility list in the description. If you are still unsure, please ask us for assistance.

Yes, it is possible. There generally will not be a remote you can purchase that will be compatible with all motors but you can add a receiver to one of your motors to match up with the other. Please contact us to find a solution for you.

Most of our remotes have a blue protective film on the front to prevent scratching, please peel away this film to reveal a metal finish.

Yes, instructions are provided and a digital version can be found on the product page via the download link.

Yes, all remotes are provided with a battery.

Please email a photo of your original remote and your motor brand and model number which will allow us to assist you further. Our email is sales@remotepro.com.au

General

Yes, provided the item is in original condition you are more than welcome to post back for a return for up to 30 days from the purchase date.

Please call us any time on (07) 3172 6844. Additionally we can also assist via our live chat and email.

Our store located at 1840 Mount Gravatt-Capalaba Road, CHANDLER QLD 4155 and is open 8am - 2pm Mon - Fri.

Yes, please call us any time on (07) 3172 6844. Additionally we can also assist via our live chat and email.