Has your garage remote been lost or stolen?
Generally most of us will simply unplug the motor and leave it turned off until a garage technician has arrived. Every motor has the function to erase the memory which will decode all remotes that have ever been programmed to the motor. The best way to find out how to do this is to google your motors make and model to find your manual online and locate the section on how to erase the memory (this will generally be in the same section on how to code new remotes to your motor). Follow the steps and check that all of your existing remotes are no longer working which will indicate that you have done the procedure correctly. If you do not have any remotes it is a good idea to purchase a new remote and code this to your motor before you erase the codes to ensure that you have done it correctly.
If you cannot locate the instructions or are not confident to erase the memory, please feel free to give us a call and we will assist over the phone. The assistance is free and you are not require to be an existing customer or purchase a remote from us. Alternatively you can contact your motor's manufacturer which should be able to help also.