- Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid but if notified prior to dispatch we will do our best to apply any changes to your delivery information.
Australia Post Deliveries
Where goods are sent through Australia Post, the buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.
A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.
Most smaller orders will be sent as regular letter mail which does not require signature and will simply be placed into your letter box.
All items sent via courier will be able to be tracked online and a tracking number will be emailed to you once the item has been dispatched. We use a combination of Australia Post and Fastway Couriers depnding on your location. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
- A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.